Privacy Policy

Last Updated: 02 June 2026

1. Introduction

App Doctor (“Company”, “We”, “Us”, or “Our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use App Doctor (“Application”).

By installing, accessing, or using the Application, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use the Application, we may collect the following types of information:

2.1 Personal Information

Information that can identify you directly or indirectly, including:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • User account information
  • Billing and subscription information

2.2 Application Data

Information generated through your use of the Application, including:

  • User preferences
  • Configuration settings
  • Activity logs
  • Uploaded files and documents
  • Transaction records
  • Audit trail information

2.3 Device and Technical Information

Information automatically collected when using the Application:

  • Device name
  • Operating system version
  • Application version
  • IP address
  • Device identifiers
  • Error reports and crash logs
  • System performance information

2.4 Usage Information

Information regarding how the Application is used, including:

  • Login activity
  • Features accessed
  • User actions
  • Session information
  • Performance metrics

3. How We Use Information

We may use collected information to:

  • Provide and maintain the Application.
  • Create and manage user accounts.
  • Process transactions and subscriptions.
  • Deliver customer support.
  • Improve Application functionality and performance.
  • Monitor system security and prevent fraud.
  • Generate analytics and reports.
  • Communicate updates, notifications, and service announcements.
  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable, we process personal information based on:

  • User consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate business interests.
  • Protection of vital interests.

5. Data Sharing and Disclosure

We do not sell personal information.

We may share information with:

Service Providers

Authorized third-party vendors who assist with:

  • Hosting services
  • Cloud storage
  • Payment processing
  • Technical support
  • Analytics services
  • Security monitoring

Business Transfers

Information may be transferred in connection with:

  • Mergers
  • Acquisitions
  • Corporate restructuring
  • Sale of assets

Legal Requirements

We may disclose information when required to:

  • Comply with laws or regulations.
  • Respond to lawful requests from authorities.
  • Protect legal rights and interests.
  • Prevent fraud or security threats.

6. Data Retention

We retain information only as long as necessary to:

  • Provide the Application.
  • Fulfill contractual obligations.
  • Meet legal, regulatory, accounting, or audit requirements.
  • Resolve disputes.
  • Enforce agreements.

When information is no longer required, it will be securely deleted, anonymized, or destroyed.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

Security measures may include:

  • Encryption
  • Access controls
  • Audit logging
  • Secure authentication
  • Network monitoring

While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.

8. User Rights

Subject to applicable laws, users may have the right to:

  • Access personal information.
  • Correct inaccurate information.
  • Request deletion of information.
  • Restrict processing.
  • Object to processing.
  • Withdraw consent.
  • Request a copy of their information.
  • Lodge complaints with a relevant authority.

Requests may be submitted using the contact information provided below.

9. Cookies and Tracking Technologies

If the Application connects to online services or includes web-based components, we may use:

  • Cookies
  • Session identifiers
  • Analytics tools
  • Performance monitoring technologies

These technologies help improve functionality, security, and user experience.

Users may adjust browser or device settings to manage certain tracking technologies.

10. Third-Party Services

The Application may integrate with third-party systems or services.

Examples may include:

  • Authentication providers
  • Payment gateways
  • Cloud storage providers
  • Communication platforms
  • Analytics providers

These third parties operate under their own privacy policies, and we encourage users to review them.

11. International Data Transfers

Information may be transferred to and processed in countries outside your jurisdiction where:

  • Our service providers operate.
  • Data centers are located.
  • Business operations are conducted.

Appropriate safeguards will be implemented where required by law.

12. Children’s Privacy

The Application is not intended for individuals under the age of 18 unless specifically authorized by a parent, guardian, educational institution, or organization.

We do not knowingly collect personal information from children without appropriate authorization.

13. Automated Decision-Making

If the Application uses automated processing, artificial intelligence, or machine learning features, such processing will be used only for authorized business purposes and may be subject to user review where required by applicable laws.

14. Data Breach Notification

In the event of a data breach that poses a significant risk to affected individuals, we will:

  • Investigate the incident promptly.
  • Take appropriate remedial actions.
  • Notify affected individuals and relevant authorities where required by law.

15. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted within the Application or on our website. Continued use of the Application after changes become effective constitutes acceptance of the updated Privacy Policy.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

App Doctor
Address: 14 Woodford Gardens, Felicity, Chaguanas, 500228, Trinidad and Tobago

Email:contactus@edgemind.co
Phone:+1 (868) 745-4322

Website: https://app-doctor.io/

17. Consent

By installing, accessing, or using the Application, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of information as described in this Privacy Policy.

Optional Section for Enterprise Applications

Data Controller and Data Processor Responsibilities

Where the Application is used by an organization:

  • The organization remains the owner and controller of its data.
  • App Doctor acts as a data processor and processes data only according to authorized instructions.
  • The organization is responsible for obtaining any necessary consents from its users, employees, customers, or stakeholders.